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Guild Member Status Has Been Updated Please Try Again

Knowledgebase

Dorsum

Frequently Asked Questions

Q: How long does it take a key to arrive in my email?
A: Please permit upward to 3 days for Bitcoin and souvenir card purchases.
Contact support or go here if you take not received your key within this fourth dimension frame.

Q: Can I run Synapse X from the WinRAR/7zip annal viewer?
A: Due to unicode graphic symbol issues, Synapse X needs to be extracted from its annal file before utilise.

Q: Can I utilize Synapse on multiple computers?
A: Aye, though switching between computers will unremarkably outcome in a "24 hours" upshot.

Giving your Synapse account to other people (i.e. brother, sis, cousin, canis familiaris, grandpa, etc) is not allowed in whatsoever case.
By using Synapse on multiple computers it means for the same person to be using their whitelist on 2 different computers that THEY Ain.
By purchasing Synapse, you lot hold to the Terms of Service plant here.

Q: Why am I kicked the moment I inject?
A: This can exist caused by scripts in your autoexec.
If you are kicked with nothing in your autoexec, please report the game you are playing to a Synapse X developer.

Q: How practice I change my countersign?
A: Delete your token.bin file in your /auth/ folder. Restart Synapse 10 and click "Lost your password".
Follow the on-screen instructions to reset your password.

Q: Tin can I run Synapse X on Mac Os?
A: No, but you can install windows on Bootcamp.

Mutual fixes

"Synapse 10 is non currently updated"

Try launching Synapse once again later.
A bulletin will be posted in #announcements in the Discord when the plan is updated.
Note: Synapse staff members do non know when Synapse Ten will update. Delight do not ask them.

Error D-01, D-02, and D-03

To set up this error, reinstall ROBLOX as well as Synapse X.
Then, restart your computer and run Synapse X as an ambassador.

Crashing upon Injection

Things to try:

  • Reinstall ROBLOX
  • Delete the Synapse X /bin/ folder.
  • Install DirectX

Access Denied

Things to try:

  • Run Synapse X as an ambassador
  • Delete the Synapse X /bin/ folder and run Synapse Ten as an administrator
  • Install 2010 VS Redist, reinstall Synapse X, restart your PC, and run Synapse X as an administrator

Failed to load Synapse libraries (VS 2017 Redist)

Things to endeavor:

  • Delete the Synapse X /bin/ folder and run Synapse X as an administrator
  • Install VS Redist x86 and VS Redist x64

Spider web Authentication

Things to try:

  • Open Task Manager and look for any suspicious tasks running in the background, such as "PremierChoice.exe"
  • Download HitManPro, using the electronic mail "[electronic mail protected]". One time done, run a "Threat Scan", when it's finished restart your computer. After that, download Malwarebytes and run a "Threat Browse" besides. One time done, remove any suspicious tasks that bear witness upwards, restart your computer, then redownload Synapse.

C1-RM

RegAsm is running, RegAsm is a legitimate process simply is usually used for Orcus, a popular ratting software. RegAsm is rarely used in legitimate programs (if at all) so if it'due south running on someone'south PC there'south a pretty good run a risk it'due south malware. Practice not delete this software, contact Dyte#0490 in lodge to get information technology removed.

Other injection issues

Check your autoexec folder for any scripts that could be crashing your game. If your autoexec is empty, pursue other fixes mentioned on this folio.

Stuck on "Ready to launch"

Run synapse as an ambassador to fix this event.

Stuck on "Checking Whitelist"

Things to attempt:

  • Temporarily disable your antivirus software.
  • Download all required files for the Injection Fixes
  • Delete the Synapse X /bin/ folder and run Synapse X as an administrator.
  • If running Synapse X from a shortcut (i.east. taskbar), try direct running Synapse 10.

Failed to download bootstrapper files

Things to try:

  • Use a VPN. We recommend ProtonVPN for its trial and free servers.
  • Reinstall Synapse X here
  • Make sure you're connected to the internet
  • Disable your antivirus or completely uninstall information technology. Beneath are videos on how to disable the nigh common AV software.
    • Windows Defender
    • Malwarebytes
    • AVG (Temporary)
    • Kaspersky
    • Norton (Temporary)
    • Bitdefender

Stuck on Injection

Things to try:

  • Download DirectX ix
  • Download the VC Redist and JavaJDK, then restart your computer

If D3DCompiler_43.dll doesn't download, do the post-obit:

Download D3DCompiler_43.dll and place information technology into the bin folder, then download it over again and identify it in the SySWow64 folder. To open that folder, hold down the Windows fundamental then at the aforementioned time press "R". In one case opened, drag D3DCompiler_43.dll into information technology.

Internal Mistake with Whitelist (2)

This error can occur when you practise not accept Windows x.
Consider updating your computer to potentially fix this consequence

"24 hours" event

Things to try:

  • Contact a staff fellow member and explain that y'all accept the "Please wait 24 hours before using Synapse over again" outcome.
  • Wait 24 hours and try launching Synapse X once again.

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Source: https://synapsesupport.io/knowledgebase/